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Privacy Policy

Sapphire Falls Web Design

Privacy Policy Sections:

  1. Effective Date
  2. Age Compliance
  3. Collection & Use of Personal Information
  4. Web Browsing Information Collected
  5. Choice to Opt-Out
  6. Information Sharing
  7. Email Information
  8. Third Party Ecommerce Providers
  9. Cookies & Other Tracking Technologies
  10. Links to Other Websites
  11. Security
  12. Additional Policy Information
  13. Notification of Privacy Statement Changes
  14. Contact Information

1. Effective Date: June 20, 2022

This privacy statement demonstrates Sapphire Falls Web Design continuing commitment to maintaining the privacy of personal information provided by those visiting and interacting with our website(s): (sapphire-falls.com, sapphirefalls.com). Sapphire Falls Web Design holds the privacy of your personnel information in the highest regard. Personal Information is about you, that is not otherwise available to the public, that you willingly provide to Sapphire Falls Web Design to use or pay for our services.

By using our website, you consent to our privacy policy. If you have questions or concerns regarding this policy, you should first contact us at Privacy Policy Questions.

2. Age Compliance

We comply with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 18 years of age. Our website, products, and services are all directed to people who are at least 21 years old or older.

3. Collection & Use of Personal Information

To facilitate the operation of our site and manage your account, Sapphire Falls Web Design collects two types of Personal Information while interacting with our website: (1) data you provide through voluntary contact and customer service forms; (2) anonymous traffic and survey information. Paying customer information also may include but is not limited to, your name, email address, credit card or debit card number, zip code, address, and phone number. This may also include information such as your computer’s Internal Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and the time spent on those pages and other statistics.

We use this information to:

  • Fulfill your service order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Respond to customer service requests
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our website and marketing efforts
  • Conduct research and analysis

We may use your Personal Information to contact you with newsletters, marketing, promotional materials, and other information. We will never release information about our customers or business partners to any other person or organization for marketing purposes unless we have your permission to do so. You have the right to see a copy of the personal information we hold about you. If you believe that any of the information we are holding is incorrect or incomplete, please let us know as soon as possible. To provide a copy of this information, we will ask you for a small fee.

Unless you tell us otherwise, when you provide your information online we assume you are agreeing to allow us to use and disclose it as allowed by law and our policies to deliver the programs you are involved with and in furtherance of our mission. We will comply with all US laws and the laws of the countries in which we do business. If you change your mind about allowing us to use your information or have questions about our privacy policy please use the contact options in Section 14 of this Policy.

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4. Web Browsing Information Collected

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, browser settings, navigation through our site(s), referring/exit pages, and operating system. This information does not include Personal Information. Information is collected on an anonymous basis, and IP addresses are not linked to individuals. We may use third-party tools and analytical services to gather and analyze this information.

5. Choice to Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at Privacy Policy Questions.

6. Information Sharing

We will share your Personal Information with third parties only in the ways that are described in this privacy statement. We do not sell your Personal Information to third parties.

We may provide your Personal Information to companies that provide services to help us with our business activities such as credit/debit card processing, shipping your order, or offering customer service. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

We may also disclose your Personal Information as required by law such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety, or the safety of others, investigate fraud, or respond to a government request.

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7. Email Information

If you choose to correspond with us through email, Sapphire Falls Web Design may retain the content of your email messages together with your email address and our responses. The same protection of these electronic communications is also upheld in the maintenance of information received by mail and telephone.

8. Third-Party Ecommerce Providers

Our shopping cart interacts with third-party credit processing vendor(s) via SSL links. They host and collect your billing information to process your order and subscriptions. We use an established third-party vendor via SSL links to manage the processing of refunds and updates of credit card and debit card numbers and expiration dates. These companies do not use this information for any other purpose. We do not store credit card and debit card numbers on our servers or systems.

Your data supplied to the third-party vendors will only be used for the purposes that we have agreed with them. We request those third parties implement adequate levels of protection to safeguard your personal information.

9. Cookies & Other Tracking Technologies

A cookie is a very small text document, which often includes an anonymous unique identifier. Each website can send its cookie to your browser if your browser’s preferences allow it. Browsers are usually set to accept cookies, but you may choose to have your browser refuse cookies. At times, some areas of our website will not function as effectively when viewed by the users without cookies, or you may not be able to use some portions of our site at all. A cookie cannot retrieve any other date from your hard drive or pass on computer viruses.

Sapphire Falls Web Design uses standard website “cookies” technology on our web server log files to understand how our website is used. Web server logs may include the date and time of visits, pages viewed, and time spent at our website. Cookies used to collect general usage and volume statistical information do not include Personal Information.

We shall only store these cookies on your computer when you have provided us with your consent by clicking on the appropriate button(s) during your visit to our website so long as your computer does not store them automatically. You may set your browser to notify you when you receive a cookie or to refuse to receive it. You can also withdraw your consent at all times by re-entering our website and selecting the appropriate options. By changing settings, you can also determine that your browser will not accept the cookies from this website.

10. Links to Other Websites

Our website may include links to other websites whose privacy practices may differ from those of Sapphire Falls Web Design. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policies of any website you visit.

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11. Security

When we collect Personal Information directly from you, we follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at Privacy Policy Questions.

To purchase from us, you may opt to use our third-party credit processing vendor to finalize and pay for your order. Third-party privacy statements and security practices will also apply to your Personal Information. We encourage you to read that privacy statement before providing your information.

12. Additional Policy Information

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our website, you consent to our privacy policy. To review, correct and update your personal information to ensure it is accurate, contact us at Privacy Policy Questions.

13. Notification of Privacy Policy Updates

Sapphire Falls Web Design recognizes the importance of protecting your privacy and our Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide us to assist you in making informed decisions when using this website. This Privacy Policy is continuously assessed against new technologies, business practices, and our customers’ needs.

Sapphire Falls Web Design may update this Privacy Policy statement to reflect changes to our privacy practices. If we make any material changes we will post those changes on this page. We encourage you to periodically review this page for the latest information on our privacy practices.

14. Contact Information

You can contact us about this Privacy Policy by writing or emailing us at:

Sapphire Falls Web Design
521 Federal Street
Franklin, TN 37067-8683

Email: Privacy Policy Questions

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